Tuesday, April 14, 2020

False Advertising, deception, misinformation, lies, half-truths. The Fish always stinks from the top of its head.

False Advertising, deception, misinformation, lies, half-truths.  The Fish always stinks from the top of its head.

attn - PawnMaster Nation and Owner Tom Streng co-founder and Chairman of the Board at Data Age.

My friend Jerry Whitehead advised me 10 years ago when we ran into PawnMaster’s way of doing business :(.  “Take the high road Steve”.  I thought, their product obsolescence, our culture, and Jerry’s advice, we took “The high road” and continue to do what we have done since day one.   “Create great technology for the Pawn Industry and let our product speak for itself”.   

Almost all our new customers come from PawnMaster every day; I believe the PawnMaster Nation needs to know who they support.

PawnMaster closely introduces new Phrases from Bravo into their own vocabulary that, let's say gently, distort their products functionality.  You have heard it.  “Oh, we have that”, “We will have it soon “Bravo this, beware, Bravo that, no mention of their own product, sound familiar?   

Here are 2 examples.  “True Cloud” made up.  “Estimator” fake.  

And now they are advertising Bravo’s Marketplace Buya.com.

We deal with PawnMaster’s deceptive Marketing Strategy continuously.  "Peel the onion strategy, keep customers at any cost."  This week we find they are out right advertising our product as their own. 


When this was brought to my attention, it’s a routine “cease and desist” notification.  In other words, stop stealing and false advertising Tom Streng.  

As I read the rest of their Ad, there is more. “Multi-Store, Global Software”, how?  

The PawnMaster Nation is fed disinformation to create fear not to look at Bravo.
   
This culture permeates through the very top management of Data Age / PawnMaster.
   
Want a good read PawnMaster Nation?  "Save yourself, Turn back now"




Steve Mack – Bravo Pawn Systems. 


February 17, 2020 
Helpful (2) 
Data Age Logo 
StarStarStarStarStar 
Former Employee - Marketing Director in Clearwater, FL 
Doesn't Recommend 
Negative Outlook 
I worked at Data Age full-time for more than a year 
Pros 
The work itself was rewarding and fulfilling. There are a few great people who still work there. 
Cons 
You won't see many of the negative reviews employees and former employees want to post but won’t because of fear of being bullied — behavior that is common here. In fact this review will likely result in childish retaliation. Every bad characteristic you can think of in a toxic workplace exists here. Disfunction, disrespect, lack of vision, high turnover, favoritism, micromanagement, lack of appreciation, lack of communication... The list goes on and on. The culture is absolutely terrible because of the ebbs and flows of the moods in leadership. One day they’ll come in and tell everybody the company is switching to casual work environment and the next they become upset about something trivial and rip it away. The employees walk on eggshells. If you don’t come in early in the morning and smile and say hello, you may be on the chopping block that day. If you are a female and you become pregnant, not only are the benefits for you terrible, you may be on the chopping block. If you sit down for dinner with your family and leave your phone off for a half-hour and your boss happens to call you but you miss it during that short time frame… You may be on the chopping block then too. If you’re in Sales, the CEO holds regular sales meetings which can also go one of two ways. If he’s angry that day, he will cuss and yell so violently he spits. There is no accountability for this behavior because of assigning blame, lies and manipulation. Several A-players have left the company because of the leadership (or lack thereof). When you give your notice, you will be bullied then too, until you’re sent out without being paid out for your notice or any remaining PTO (this is actually written in the handbook). My mental health was at an ultimate low when I left. 
Advice to Management 
My advice is not to management because they won’t listen anyway. My advice is to you. Do not go to work here — save yourself from the trauma. There will be other opportunities.  

Wednesday, December 11, 2019

Store Performance Report - Bravo Reporting Pro 3.0





Store Performance Report is the backbone report to a business.  Compiling the information into a comprehensive report is a task that usually takes monthly and annually effort.  Bravo compiles this daily so you can see through out the month in detail.   Bravo 3.0 offers extensible drill down options with Bravo Reporting Pro.  If you like the numbers and want the power of Microsoft Azure computing sign up for a demo and see for yourself. 



Thursday, December 5, 2019

Process Flow is critical to efficiency in operating a store. Bravo Product Acquisition Process ...see for yourself

Bravo's Product Acquisition process offers 4 types of Transactions.  

Pawn-Buy-Consign-Trade.  (exclusive to Bravo)
Click to enlarge

Simply Toggle between any of these transactions.  Never leave the screen.  Valuations and inputs are all automatically updated.

Bravo's Estimator and Quality Assessment process maintains all of the previous selections.

This is a very common occurrence (20 plus occurrences per day) with a customer and being able to offer convenient choices of transactions types increases your opportunity in winning acquiring the product.  This workflow is very complex and powerful.

*Data Age - PawnMaster's "Convert Loan to Buy" requires 7 screens changes and 9 selections.   Add @ Penny to the amount is a work around causing corrupt data input.   This single feature can cost thousands of dollars in wasted time and mistakes. 

Click to enlarge







 




Wednesday, December 4, 2019

Bravo's New Reporting Pro - Dash Board Reports 3.0

Bravo has so many new features coming out the next release, I personally wanted to share our new Reporting Pro coming out in our next release.  Built on Microsoft's latest technology and Microsoft Azure, Bravo has the only Data Warehouse Reporting product for the Pawn Industry.

What does that mean?   Bravo creates 95% more data from your pawnshop transactions.  This massive amount of data is stored on Servers at Microsoft's Azure Data Centers.  This specialized data Bravo creates for Pawn is unsurpassed and offers unlimited analytic capacity. 

For those techies that are curious, our Data Schema is Deep and Wide creating blocks of data to offer services to analyze Customers, Products, Sales, Mobile, eCommerce, Pawns, Lay-Away, Employees, Security, Web, Google, eBay, in dimensions and comparisons instantly. This data is compiled and stored everyday.

Employee Intelligence Report 3.0

Employees & Employers want to know real-time where personal performance is lining up.  Today, Month to Date, and Year to Date.  In the Pawn business there is so much going on, Employees are multi-tasking, Bravo can track and report immediately.

Contributions

Employee Metric Totals.  So we dive into activities and match up those over time.

Trending

Now see Trends over time segments.  Sales Amount and Profit  and Loans Forfeiture Rate.

Get more information.

https://info.bravopawnsystems.com/getbravoreportingpro